Ford EcoSport vs Toyota C-HR: which is more reliable?

The Ford EcoSport is ahead of the Toyota C-HR on the federal record, 81/100 against 76/100 — a real but narrow gap that a bad model year on either side closes.

The record, side by side

Ford EcoSport
Ford EcoSport · Wikimedia Commons

Ford EcoSport

81/100 mean
  • 5 model years scored
  • 1,840 owner complaints on record
  • about 55 complaints per year on the road
  • 12 recall campaigns, 1 safety-critical
  • best year 2022 (93/100) · worst 2018 (70/100)
Toyota C-HR
Toyota C-HR · Wikimedia Commons

Toyota C-HR

76/100 mean
  • 5 model years scored
  • 517 owner complaints on record
  • about 14 complaints per year on the road
  • 6 recall campaigns, 3 safety-critical
  • best year 2022 (93/100) · worst 2018 (45/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: EcoSport against C-HR

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearEcoSportC-HR Gap
202293 BUY93 BUY+0
202184 BUY91 BUY-7
202077 BUY83 BUY-6
201980 BUY70 BUY+10
201870 BUY45 AVOID+25

What owners actually complain about

Ford EcoSport

  • Engine And Engine Cooling — 839 complaints
  • Engine — 795 complaints
  • Power Train — 217 complaints

Toyota C-HR

  • Power Train — 327 complaints
  • Unknown Or Other — 87 complaints
  • Engine — 52 complaints

They do not fail the same way: the EcoSport's complaints concentrate in Engine And Engine Cooling, the C-HR's in Power Train. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

Ford EcoSport: no model year scores below 45; the strongest are 2018, 2019, 2020, 2021, 2022.

Toyota C-HR — avoid: 2018.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Ford EcoSport prices at about $23,700 and a Toyota C-HR at about $23,700 — they price within $1 of each other, which at this level is the same money, and they return 25.0 against 29.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Ford EcoSport or the Toyota C-HR more reliable?

On the NHTSA record the Ford EcoSport scores 81/100 against the Toyota C-HR's 76/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.

Which Ford EcoSport and Toyota C-HR years should I avoid?

Ford EcoSport: no year scores below 45. Toyota C-HR: 2018. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Ford EcoSport and the Toyota C-HR?

The largest complaint group on the Ford EcoSport is Engine And Engine Cooling (839 complaints); on the Toyota C-HR it is Power Train (327).

Is the Ford EcoSport or the Toyota C-HR cheaper to own?

A recent used Ford EcoSport prices at about $23,700 and a Toyota C-HR at about $23,700, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads