Chrysler Town and Country vs Toyota Sienna: which is more reliable?
The Chrysler Town and Country is ahead of the Toyota Sienna on the federal record, 78/100 against 73/100 — a real but narrow gap that a bad model year on either side closes.
The record, side by side
Chrysler Town and Country
- 6 model years scored
- 3,627 owner complaints on record
- about 48 complaints per year on the road
- 25 recall campaigns, 7 safety-critical
- best year 2015 (86/100) · worst 2013 (72/100)
Toyota Sienna
- 10 model years scored
- 1,815 owner complaints on record
- about 12 complaints per year on the road
- 70 recall campaigns, 43 safety-critical
- best year 2020 (88/100) · worst 2011 (28/100)
Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.
Year by year: Town and Country against Sienna
The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.
What owners actually complain about
Chrysler Town and Country
- Electrical System — 1,695 complaints
- Engine — 596 complaints
- Power Train — 466 complaints
Toyota Sienna
- Structure — 424 complaints
- Air Bags — 340 complaints
- Unknown Or Other — 256 complaints
They do not fail the same way: the Town and Country's complaints concentrate in Electrical System, the Sienna's in Structure. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.
Years to avoid on each
Chrysler Town and Country: no model year scores below 45; the strongest are 2011, 2012, 2013, 2014, 2015, 2016.
Toyota Sienna — avoid: 2011.
A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.
What each costs today
A recent used Chrysler Town and Country prices at about $15,700 and a Toyota Sienna at about $23,000 — the Chrysler Town and Country is roughly $7,300 less, and they return 20.0 against 21.0 MPG combined.
Class-level estimates re-priced to your country, not a valuation of one car. Method.
FAQ
Is the Chrysler Town and Country or the Toyota Sienna more reliable?
On the NHTSA record the Chrysler Town and Country scores 78/100 against the Toyota Sienna's 73/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.
Which Chrysler Town and Country and Toyota Sienna years should I avoid?
Chrysler Town and Country: no year scores below 45. Toyota Sienna: 2011. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.
What goes wrong on the Chrysler Town and Country and the Toyota Sienna?
The largest complaint group on the Chrysler Town and Country is Electrical System (1,695 complaints); on the Toyota Sienna it is Structure (424).
Is the Chrysler Town and Country or the Toyota Sienna cheaper to own?
A recent used Chrysler Town and Country prices at about $15,700 and a Toyota Sienna at about $23,000, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.