Chrysler Pacifica vs Chrysler Town and Country: which is more reliable?
The Chrysler Town and Country is clearly ahead of the Chrysler Pacifica on the federal record: 78/100 against 59/100 across every model year we score.
The record, side by side
Chrysler Pacifica
- 9 model years scored
- 3,690 owner complaints on record
- about 64 complaints per year on the road
- 84 recall campaigns, 44 safety-critical
- best year 2020 (80/100) · worst 2017 (26/100)
Chrysler Town and Country
- 6 model years scored
- 3,627 owner complaints on record
- about 48 complaints per year on the road
- 25 recall campaigns, 7 safety-critical
- best year 2015 (86/100) · worst 2013 (72/100)
Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.
Year by year: Pacifica against Town and Country
The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.
What owners actually complain about
Chrysler Pacifica
- Engine — 1,306 complaints
- Electrical System — 1,111 complaints
- Power Train — 991 complaints
Chrysler Town and Country
- Electrical System — 1,695 complaints
- Engine — 596 complaints
- Power Train — 466 complaints
They do not fail the same way: the Pacifica's complaints concentrate in Engine, the Town and Country's in Electrical System. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.
Years to avoid on each
Chrysler Pacifica — avoid: 2017, 2018.
Chrysler Town and Country: no model year scores below 45; the strongest are 2011, 2012, 2013, 2014, 2015, 2016.
A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.
What each costs today
A recent used Chrysler Pacifica prices at about $35,200 and a Chrysler Town and Country at about $15,700 — the Chrysler Town and Country is roughly $19,500 less, and they return 22.0 against 20.0 MPG combined.
Class-level estimates re-priced to your country, not a valuation of one car. Method.
FAQ
Is the Chrysler Pacifica or the Chrysler Town and Country more reliable?
On the NHTSA record the Chrysler Town and Country scores 78/100 against the Chrysler Pacifica's 59/100, averaged across every model year we hold. The Chrysler Town and Country carries about 48 complaints per year on the road against 64 for the Chrysler Pacifica.
Which Chrysler Pacifica and Chrysler Town and Country years should I avoid?
Chrysler Pacifica: 2017, 2018. Chrysler Town and Country: no year scores below 45. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.
What goes wrong on the Chrysler Pacifica and the Chrysler Town and Country?
The largest complaint group on the Chrysler Pacifica is Engine (1,306 complaints); on the Chrysler Town and Country it is Electrical System (1,695).
Is the Chrysler Pacifica or the Chrysler Town and Country cheaper to own?
A recent used Chrysler Pacifica prices at about $35,200 and a Chrysler Town and Country at about $15,700, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.