Chevrolet Cruze vs Honda Civic Hybrid: which is more reliable?

The Honda Civic Hybrid is ahead of the Chevrolet Cruze on the federal record, 81/100 against 77/100 — a real but narrow gap that a bad model year on either side closes.

The record, side by side

Chevrolet Cruze
Chevrolet Cruze · Wikimedia Commons

Chevrolet Cruze

77/100 mean
  • 9 model years scored
  • 3,958 owner complaints on record
  • about 31 complaints per year on the road
  • 44 recall campaigns, 31 safety-critical
  • best year 2019 (92/100) · worst 2014 (54/100)
Honda Civic Hybrid
Honda Civic Hybrid · Wikimedia Commons

Honda Civic Hybrid

81/100 mean
  • 5 model years scored
  • 1,578 owner complaints on record
  • about 27 complaints per year on the road
  • 7 recall campaigns, 6 safety-critical
  • best year 2014 (85/100) · worst 2012 (73/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Cruze against Civic Hybrid

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearCruzeCivic Hybrid Gap
201992 BUY——
201885 BUY——
201787 BUY——
201672 BUY——
201579 BUY74 BUY+5
201454 CAUTION85 BUY-31
201372 BUY84 BUY-12
201254 CAUTION73 BUY-19
201163 CAUTION75 BUY-12

What owners actually complain about

Chevrolet Cruze

  • Engine — 1,356 complaints
  • Electrical System — 816 complaints
  • Power Train — 707 complaints

Honda Civic Hybrid

  • Air Bags — 411 complaints
  • Power Train — 312 complaints
  • Electrical System — 170 complaints

They do not fail the same way: the Cruze's complaints concentrate in Engine, the Civic Hybrid's in Air Bags. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

Chevrolet Cruze: no model year scores below 45; the strongest are 2013, 2015, 2016, 2017, 2018, 2019.

Honda Civic Hybrid: no model year scores below 45; the strongest are 2011, 2012, 2013, 2014, 2015.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Chevrolet Cruze prices at about $14,300 and a Honda Civic Hybrid at about $10,000 — the Honda Civic Hybrid is roughly $4,300 less, and they return 32.0 against 44.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Chevrolet Cruze or the Honda Civic Hybrid more reliable?

On the NHTSA record the Honda Civic Hybrid scores 81/100 against the Chevrolet Cruze's 77/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.

Which Chevrolet Cruze and Honda Civic Hybrid years should I avoid?

Chevrolet Cruze: no year scores below 45. Honda Civic Hybrid: no year scores below 45. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Chevrolet Cruze and the Honda Civic Hybrid?

The largest complaint group on the Chevrolet Cruze is Engine (1,356 complaints); on the Honda Civic Hybrid it is Air Bags (411).

Is the Chevrolet Cruze or the Honda Civic Hybrid cheaper to own?

A recent used Chevrolet Cruze prices at about $14,300 and a Honda Civic Hybrid at about $10,000, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads