545 NHTSA owner complaints · 11 recalls · data-computed verdict. No opinions — public data only.

Complaints per year on the road: 77.86
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
Left coil spring suddenly broke while driving at highway speed which could have punctured the tire. This is part of NHTSA 19V188000, however my VIN was not included in VW recall code 42J5.
Ignition switch off, safely stop the vehicle” or “Starter system faulty” Error was shown on a hot day. The vehicle turned off
VW 2019 Jetta R-line had rear coil spring failure (cracked) at 55,000mi. VW did have a NTSB recall on 2019 Jettas, however the VIN was not included. At 107,000mi the rear coil spring on the other side failed (cracked). VW dealer indicated replacements are on back-order and they don't know when they will be available. These failed coil springs put the driver/passengers at risk of loss of steering control. The proble…
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 19V188000 | Suspension:Rear:Springs:Coil Springs | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tig… |
| 23V619000 | Electrical System: Instrument Cluster/Pa | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible … |
| 19V879000 | Wheels | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel b… |
| 24V110000 | Fuel System, Gasoline | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, … |
| 18V904000 | Suspension:Rear:Springs:Coil Springs | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Vo… |
| 19V110000 | Air Bags:Frontal | Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been install… |
| 19V679000 | Unknown Or Other | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-201… |
| 18V671000 | Exterior Lighting:Headlights | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passen… |
EPA combined 34 MPG · estimated annual fuel cost $1,800
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Power Train (162 complaints in our indexed sample).
Our data verdict is AVOID with a reliability score of 5/100, computed from 545 NHTSA complaints and 11 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 11 recall campaign(s) for the 2019 Volkswagen Jetta, 5 of them touching fire, crash or stall risk, the most recent recorded 06/03/2019. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.