639 NHTSA owner complaints · 10 recalls · data-computed verdict. No opinions — public data only.

Complaints per year on the road: 42.6
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
driving on freeway (speed around 70mph) out of nowhere i start smelling strange burning smell then about 1 minute later the car brakes lock up in the front and I loose control of car but luckily it was in light traffic and I regained control enough to get it off to the shoulder. I got out to address the issue and notice the front tires smoking alot and it was at night and the inside (rotor, brake caliper, and rim wer…
Because of recall, car was not engaged in park completely like it stated after I got out it rolled away down the hill and hit a tree, therefore the recall caused my accident. Yes the problem has been confirmed it is a recall. No it has not been inspected by dealer or police. Volkswagen will not engage in any further investigations they say it's my fault. There were no warning lamps.
The f16 fuse in the engine bay that connects power to multiple exterior lights as well as the abs brake system melts and melts part of the fuse tray. This is the same thing that happens with the vw Tiguan in campaign am97. Look into am97 as this can ruin your abs brake system. This should be recalled and fixed. This picture is not mine but is exactly what happened.
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 11V490000 | Fuel System, Diesel | VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODE… |
| 15V483000 | Air Bags:Frontal | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014… |
| 14E007000 | Engine And Engine Cooling:Engine | The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts … |
| 11V466000 | Engine And Engine Cooling:Exhaust System | VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. SOME V… |
| 11E036000 | Engine And Engine Cooling:Exhaust System | VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2… |
| 14V656000 | Suspension:Rear | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to Novem… |
| 19V615000 | Electrical System:Ignition:Anti-Theft:Co | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle… |
| 20E064000 | Service Brakes, Hydraulic:Foundation Com | Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement par… |
EPA combined 27 MPG · estimated annual fuel cost $2,300
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Electrical System (200 complaints in our indexed sample).
Our data verdict is AVOID with a reliability score of 5/100, computed from 639 NHTSA complaints and 10 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 10 recall campaign(s) for the 2011 Volkswagen Jetta, 5 of them touching fire, crash or stall risk, the most recent recorded 03/10/2011. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.