110 NHTSA owner complaints · 6 recalls · data-computed verdict. No opinions — public data only.

Complaints per year on the road: 7.33
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
The High-pressure Fuel pump failed during a routine drive at approximately 1500 RPMs. This caused an immediate loss of power while in traffic. Manage to limp the car to the nearest gas station in which the car finally died and would not start. Had to call for a tow truck. This immediate loss of power could have cause myself and my daughter to get into an accident. Luckily, we were not on a major highway doing 65+ MPH…
Fuse F16 (30A) in the engine fuse plate, melted instead of breaking - causing half of the cars lights to stop functioning including turn signals and brake lights. Cannot be fixed with replacing the fuse as it was never tripped but instead the whole fuse plate needs to be replaced. No warning lights preceded the event, all lights went out while driving. VW dealership requires a new plate to be put in with no explanati…
The wire from the alternator to the underhood fuse block is not thick enough to handle the current from the stock alternator. This causes the wire to get too hot melting the fuse block at the 30 amp fuse causing headlight issues.
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 11V490000 | Fuel System, Diesel | VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODE… |
| 15V483000 | Air Bags:Frontal | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014… |
| 19V862000 | Air Bags:Frontal:Driver Side:Inflator Mo | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicl… |
| 18V148000 | Air Bags:Frontal:Driver Side:Inflator Mo | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat… |
| 16V078000 | Air Bags:Frontal:Driver Side:Inflator Mo | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 … |
| 18V329000 | Unknown Or Other | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 To… |
EPA combined 27 MPG · estimated annual fuel cost $2,300
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Fuel/Propulsion System (30 complaints in our indexed sample).
Our data verdict is CAUTION with a reliability score of 56/100, computed from 110 NHTSA complaints and 6 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 6 recall campaign(s) for the 2011 Volkswagen Golf, 5 of them touching fire, crash or stall risk, the most recent recorded 03/10/2011. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.