97 NHTSA owner complaints · 6 recalls · data-computed verdict. No opinions — public data only.

Complaints per year on the road: 16.17
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
"Steering Assist Is Reduced – Drive With Care" warning appeared while the vehicle is in motion. This may require increased steering effort and could affect a driver's ability to respond to changing traffic conditions. Any steering-related warning that appears unexpectedly while driving deserves serious attention. P0128 code was shown. The cause was a faulty thermostat housing assembly and needed to be repaired. This…
Steering assist reduced is the warning. The AC will no longer work and the fan runs constantly. From what I’ve read, it is a popular problem for Acadia owners and the thermostat and sensor has to be replaced. We have not been able to replace ours yet because of the cost.
Thermostat and cooling sensor went out on my car. GMC issued a special coverage bulletin for 2021 Acadia since it's a widespread issue but not the 2020 (mine) which is also a widespread issue looking online. The repair is over $1000 and should be covered!
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 20V684000 | Tires | General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chev… |
| 20V639000 | Fuel System, Gasoline:Delivery:Fuel Pump | General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. T… |
| 22V709000 | Back Over Prevention: Sensing System: Ca | General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Visio… |
| 21V115000 | Tires | General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Trave… |
| 20V668000 | Power Train:Automatic Transmission | General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse a… |
| 20V446000 | Air Bags:Side/Window:Curtain:Inflator | General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and… |
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Electrical System (27 complaints in our indexed sample).
Our data verdict is CAUTION with a reliability score of 57/100, computed from 97 NHTSA complaints and 6 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 6 recall campaign(s) for the 2020 GMC Acadia, 2 of them touching fire, crash or stall risk, the most recent recorded 05/11/2020. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.