Subaru Crosstrek vs Toyota RAV4 Hybrid: which is more reliable?

The Toyota RAV4 Hybrid is ahead of the Subaru Crosstrek on the federal record, 82/100 against 77/100 — a real but narrow gap that a bad model year on either side closes.

The record, side by side

Subaru Crosstrek
Subaru Crosstrek · Wikimedia Commons

Subaru Crosstrek

77/100 mean
  • 6 model years scored
  • 800 owner complaints on record
  • about 25 complaints per year on the road
  • 14 recall campaigns, 8 safety-critical
  • best year 2020 (93/100) · worst 2019 (51/100)

Toyota RAV4 Hybrid

82/100 mean
  • 10 model years scored
  • 408 owner complaints on record
  • about 6 complaints per year on the road
  • 16 recall campaigns, 5 safety-critical
  • best year 2016 (93/100) · worst 2017 (48/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Crosstrek against RAV4 Hybrid

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearCrosstrekRAV4 Hybrid Gap
202571 BUY82 BUY-11
2024—91 BUY—
2023—89 BUY—
2022—88 BUY—
202184 BUY76 BUY+8
202093 BUY79 BUY+14
201951 CAUTION82 BUY-31
201873 BUY91 BUY-18
201790 BUY48 AVOID+42
2016—93 BUY—

What owners actually complain about

Subaru Crosstrek

  • Visibility/Wiper — 263 complaints
  • Unknown Or Other — 169 complaints
  • Electrical System — 134 complaints

Toyota RAV4 Hybrid

  • Electrical System — 116 complaints
  • Unknown Or Other — 68 complaints
  • Service Brakes — 51 complaints

They do not fail the same way: the Crosstrek's complaints concentrate in Visibility/Wiper, the RAV4 Hybrid's in Electrical System. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

Subaru Crosstrek: no model year scores below 45; the strongest are 2017, 2018, 2020, 2021, 2025.

Toyota RAV4 Hybrid — avoid: 2017.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Subaru Crosstrek prices at about $32,900 and a Toyota RAV4 Hybrid at about $30,500 — the Toyota RAV4 Hybrid is roughly $2,400 less, and they return 29.0 against 39.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Subaru Crosstrek or the Toyota RAV4 Hybrid more reliable?

On the NHTSA record the Toyota RAV4 Hybrid scores 82/100 against the Subaru Crosstrek's 77/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.

Which Subaru Crosstrek and Toyota RAV4 Hybrid years should I avoid?

Subaru Crosstrek: no year scores below 45. Toyota RAV4 Hybrid: 2017. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Subaru Crosstrek and the Toyota RAV4 Hybrid?

The largest complaint group on the Subaru Crosstrek is Visibility/Wiper (263 complaints); on the Toyota RAV4 Hybrid it is Electrical System (116).

Is the Subaru Crosstrek or the Toyota RAV4 Hybrid cheaper to own?

A recent used Subaru Crosstrek prices at about $32,900 and a Toyota RAV4 Hybrid at about $30,500, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads