186 owner complaints filed with the United States safety regulator · top issue: Steering · verdict CAUTION 69/100
“Odometer Fraud. The contact purchased a 2011 Toyota Highlander. It was discovered that there was a mileage discrepancy. The vehicle was a private sale but contacted by a dealer. At the time of purchase, the vehicle mileage was 122,000, and at the time of registration, it was discovered that the mileage was 303,000.”NHTSA complaint, 2011 Toyota Highlander owner
“the intake VVT-i gear on 2AR-FE equipped Rav-4s and other Toyota models Has failed after 113k miles. The vehicle is at risk of causing self inflicted damage due to this common issue many toyota owners are facing 2008-2013 highlanders. The part has not been inspected but was diagnosed by a mechanic based on their past experience with these vehicles and sound. No warnings or dash lights just a terrible metallic rat”NHTSA complaint, 2011 Toyota Highlander owner
“Clicking in steering column light comes on dash for power steering then hard to make turn then well go back off then able to make turns with ease again”NHTSA complaint, 2011 Toyota Highlander owner
| Reported | Component | Summary |
|---|---|---|
| 02/06/2016 | Seats:Front Assembly:Seat Heater/Cooler | Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacom |
| 19/11/2014 | Seats:Front Assembly:Seat Heater/Cooler | Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, C |
| 22/10/2015 | Visibility:Power Window Devices And Controls | Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry |
| 16/01/2013 | Air Bags:Frontal:Sensor/Control Module-Inactive SAFETY | Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2 |
| 09/04/2013 | Equipment:Other:Labels | Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and H |
On the federal record it scores 69/100: 186 owner complaints (12.4 per year on the road) and 5 recall campaigns, 1 touching safety-critical systems.
The most-reported component in NHTSA complaints is Steering, with 34 of 145 categorised reports.
The 2011 Toyota Highlander scored 69/100 on the federal record.