2017 Ram Promaster City Problems

76 owner complaints filed with the United States safety regulator · top issue: Engine · verdict BUY 78/100

Source NHTSA public complaint and recall record · methodology

What breaks, by owner reports

Engine27
Electrical System24
Power Train14
Unknown Or Other8
Exterior Lighting8
Visibility/Wiper5

In the owners’ words

“Odometer Fraud. The contact purchased a 2017 Ram Promaster 1500. The vehicle was purchased on February 16, 2024. The contact stated that at the time of purchase, the mileage was 84,000. The vehicle was taken to Valvoline, where the odometer was reported in 2018 February 2023 at 346,000. The contact purchased a Carfax report, which indicated that the mileage was 346,544 in January 2023. In addition, the dealer was mad”NHTSA complaint, 2017 Ram Promaster City owner
“Vehicle is failing oil consumption test at 97,571 miles. They are saying it’s burning excessive oil due to failed piston which ran had an open recall for . I’d like my vehicle to be considered for oil consumption test and possible motor replacement.”NHTSA complaint, 2017 Ram Promaster City owner
“The contact owns a 2017 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 19V818000 (Equipment, Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufact”NHTSA complaint, 2017 Ram Promaster City owner

Recall campaigns

ReportedComponentSummary
21/12/2017EquipmentChrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: http
28/12/2016Air Bags:Side/Window SAFETYChrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.
26/09/2017Equipment:Other:LabelsChrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, ti

Questions owners ask

Is the 2017 Ram Promaster City reliable?

On the federal record it scores 78/100: 76 owner complaints (8.44 per year on the road) and 3 recall campaigns, 1 touching safety-critical systems.

What is the most common problem with the 2017 Ram Promaster City?

The most-reported component in NHTSA complaints is Engine, with 27 of 86 categorised reports.

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The 2017 Ram Promaster City scored 78/100 on the federal record.

Full 2017 data pagecosts, verdict, every numberAll Promaster City yearswhich year to avoid Most complained-about carsthe national ranking