56 owner complaints filed with the United States safety regulator · top issue: Engine · verdict BUY 76/100
“I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel is a safety issue. The car is not being driven for the cost of repair is out of my budget.”NHTSA complaint, 2016 Ram Promaster City owner
“The backup camera on our Ram is currently inverted. I am not sure if it is available for inspection. It makes it hard to see what is behind us when backing up. We received a notice about a recall concerning this issue but I do not see it mentioned on your website when looking up the vehicle. No warnings prior to it messing up. This has been a problem since we received the vehicle.”NHTSA complaint, 2016 Ram Promaster City owner
“The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly shut off. The vehicle was unable to be restarted and was later towed to the local mechanic. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 170,000.”NHTSA complaint, 2016 Ram Promaster City owner
| Reported | Component | Summary |
|---|---|---|
| 21/12/2017 | Equipment | Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: http |
| 26/09/2017 | Equipment:Other:Labels | Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, ti |
| 28/04/2016 | Electrical System:Software SAFETY | Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow L |
| 28/04/2016 | Electrical System:Software SAFETY | Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, |
On the federal record it scores 76/100: 56 owner complaints (5.6 per year on the road) and 4 recall campaigns, 2 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 19 of 68 categorised reports.
The 2016 Ram Promaster City scored 76/100 on the federal record.