54 owner complaints filed with the United States safety regulator · top issue: Engine · verdict BUY 79/100
“The contact owns a 2014 Mazda CX-9. The contact stated while driving at various speeds, the vehicle was drifting to either side. There was no warning light illuminated. The contact had to forcefully grip the steering wheel to avoid losing control of vehicle. The vehicle was taken to an independent mechanic, and it was discovered that there was severe corrosion around the front suspension ball joints. Upon investigati”NHTSA complaint, 2014 Mazda CX-9 owner
“The water pump failed causing water to mix with the oil and damage the head gasket. Estimates recommend replacing engine. The service engine light came on and we took it to our trusted mechanic right away. Got the estimates from two mechanics for this repair and then towed the car to Mazda dealer who confirmed the problem. We wrote to Mazda's corporate office and was told they would not fix it. My car has 68,000”NHTSA complaint, 2014 Mazda CX-9 owner
“Brakes stopped working while we were on vacation. Made the drive down fine, but the next day went to drive the car, pressed the brakes and the car did not come to a complete stop. Also made a funny noise when we tried to press on the brakes. My husband practically had to stand up and push all the way down to get car to stop. Luckily we were not in a congested or confined place. Ended up replacing the brake booster. T”NHTSA complaint, 2014 Mazda CX-9 owner
| Reported | Component | Summary |
|---|---|---|
| 12/10/2018 | Air Bags:Frontal:Passenger Side:Inflator Module SAFETY | Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, |
| 20/07/2015 | Suspension:Front:Control Arm:Lower Ball Joint | Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corro |
| 11/04/2016 | Steering SAFETY | Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 |
On the federal record it scores 79/100: 54 owner complaints (4.5 per year on the road) and 3 recall campaigns, 2 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 19 of 54 categorised reports.
The 2014 Mazda CX-9 scored 79/100 on the federal record.