170 owner complaints filed with the United States safety regulator · top issue: Service Brakes · verdict CAUTION 62/100
“The front driver-side lower ball joint suffered a catastrophic structural failure and sheared completely apart while moving. This vehicle was previously serviced under Safety Recall Campaign 15V451000 / Mazda Recall 8515G for this exact defect. The recall remedy part failed a second time, collapsing the front wheel assembly, ripping the CV axle completely out of the transmission casing, causing a hazardous transmissi”NHTSA complaint, 2011 Mazda CX-9 owner
“While driving the side airbags exploded and I had to stop in the middle of the street, get vehicle towed to mazda dealer in Alpharetta, GA Now, im without a vehicle. What do I do now?”NHTSA complaint, 2011 Mazda CX-9 owner
“The contact owns a 2011 Mazda CX-9. The contact stated that while driving at an undisclosed speed and making a turn, the contact lost control of the vehicle, and the front driver's side suspension lowered to the ground. The vehicle was towed to an independent mechanic, who determined that the subframe was severely rusted, causing the control arm to detach. The contact was informed that the subframe needed to be repla”NHTSA complaint, 2011 Mazda CX-9 owner
| Reported | Component | Summary |
|---|---|---|
| 12/10/2018 | Air Bags:Frontal:Passenger Side:Inflator Module SAFETY | Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, |
| 31/10/2019 | Air Bags:Frontal:Passenger Side:Inflator Module SAFETY | Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall usin |
| 29/06/2017 | Air Bags:Frontal:Passenger Side:Inflator Module SAFETY | Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal a |
| 20/07/2015 | Suspension:Front:Control Arm:Lower Ball Joint | Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corro |
On the federal record it scores 62/100: 170 owner complaints (11.33 per year on the road) and 4 recall campaigns, 3 touching safety-critical systems.
The most-reported component in NHTSA complaints is Service Brakes, with 100 of 175 categorised reports.
The 2011 Mazda CX-9 scored 62/100 on the federal record.