131 owner complaints filed with the United States safety regulator · top issue: Engine · verdict CAUTION 64/100
“The contact called on behalf of his daughter who owns 2020 Kia Sorento. The contact stated that the vehicle was taken to a dealer for a routine oil change when the contact was informed that there was an unknown issue with the vehicle however, the vehicle was not diagnosed or repaired. The vehicle was taken to a different dealer where it was diagnosed that the transmission fluid was leaking and the transmission needed”NHTSA complaint, 2020 Kia Sorento owner
“Driving on highway at 65, traction control light, airbag light, parking light, bcw warning, all came in at the same time. I was able to pull off to the side and re start engine to clear the lights. As soon as I got up to 40 lights one by one flickered on until up to highway speed and then all flickered and dash dings. Two independent shops ran diagnostics and noted that only battery was dead. Replaced battery and t”NHTSA complaint, 2020 Kia Sorento owner
“The contact owns a 2020 Kia Sorento. The contact stated that while driving 30 MPH with her daughter and parents in the vehicle, an abnormal squeaking sound was heard emanating from the steering wheel. No warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but t”NHTSA complaint, 2020 Kia Sorento owner
| Reported | Component | Summary |
|---|---|---|
| 19/09/2022 | Trailer Hitches | Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as orig |
On the federal record it scores 64/100: 131 owner complaints (21.83 per year on the road) and 1 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 63 of 141 categorised reports.
The 2020 Kia Sorento scored 64/100 on the federal record.