64 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict AVOID 21/100
“The transmission fails constantly when we are accelerating - approxx 50-58 miles per hour the transmission freezes & the RMP's stay @ 4-5 thousand for 20-30 seconds - it fails to downshift. This is extremely dangerous at any time & can cause a major accident if the vehicle is stuck & you need to stop! We have have left the car several times for this issue & they keep telling us they cannot replicate the issue. (”NHTSA complaint, 2025 Jeep Grand Cherokee owner
“The contact owns a 2025 Jeep Grand Cherokee. The contact stated that they had just purchased the vehicle brand new with the intent to utilize the Forward collision Warning plus avoidance system, The contact stated that on various occasions while driving the Forward collision Warning plus avoidance system will not function as proposed and no warning lights will illuminate. The vehicle was taken to a local dealer where”NHTSA complaint, 2025 Jeep Grand Cherokee owner
“blackout on the radio cluster, and dashboard instrument cluster intermittently goes completely black while I am driving and sometimes it just keep blinking off and on. front driver side tire when I turn it feels like theirs something wrong with the front and while turning the driver side rear tire sounds like it’s dragging or constantly on gravel. while driving, the vehicle intermittently displays a traction light ev”NHTSA complaint, 2025 Jeep Grand Cherokee owner
| Reported | Component | Summary |
|---|---|---|
| 04/09/2025 | Electrical System:Propulsion System SAFETY | Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power. |
| 30/10/2025 | Electrical System:Propulsion System:Traction Battery SAFETY | Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. |
| 21/05/2026 | Air Bags: Air Bag/Restraint Control Module:Software SAFETY | Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the |
On the federal record it scores 21/100: 64 owner complaints (64 per year on the road) and 3 recall campaigns, 3 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 27 of 90 categorised reports.
The 2025 Jeep Grand Cherokee scored 21/100 on the federal record.