378 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict AVOID 15/100
“The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle was losing traction and was shifting very rough while in hybrid mode. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); and the vehicle was repaired in February; however, the repair failed to prevent the failure. The contact stated that while using the gas en”NHTSA complaint, 2023 Jeep Grand Cherokee owner
“The contact owns a 2023 Jeep Grand Cherokee. While the contact’s daughter was reversing the vehicle, the hybrid vehicle suddenly changed direction, and the vehicle drove forward approximately 3 feet and stalled. The vehicle was towed to the local dealer. The contact was informed that the part needed to repair the vehicle was on back order. No further information was available. The manufacturer was notified of the fai”NHTSA complaint, 2023 Jeep Grand Cherokee owner
“Since Nov 2025 there has been a recall with still no remedy for repair. The recall is a huge safety risk regarding the hybrid battery worrying me about it exploding or catching on fire as it warns me to not charge it in my garage and be careful charging it which is the only reason I purchased this hybrid.”NHTSA complaint, 2023 Jeep Grand Cherokee owner
| Reported | Component | Summary |
|---|---|---|
| 11/05/2023 | Equipment:Other:Labels | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requ |
| 18/05/2023 | Steering:Column SAFETY | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and re |
| 08/06/2023 | Suspension:Rear:Springs:Coil Springs | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving |
| 14/08/2023 | Back Over Prevention:Display Function | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software |
| 15/02/2024 | Visibility:Defroster/Defogger/Hvac System | Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inopera |
| 22/02/2024 | Suspension:Front:Control Arm:Upper Ball Joint | Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outw |
| 22/02/2024 | Exterior Lighting:Headlights | Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate th |
| 14/03/2024 | Air Bags:Frontal:Driver Clockspring/Spiral Cassette SAFETY | Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 |
| 25/04/2024 | Back Over Prevention: Sensing System: Camera | Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these ve |
| 25/04/2024 | Back Over Prevention: Sensing System: Camera | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As su |
On the federal record it scores 15/100: 378 owner complaints (126 per year on the road) and 12 recall campaigns, 3 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 176 of 466 categorised reports.
The 2023 Jeep Grand Cherokee scored 15/100 on the federal record.