1,638 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict AVOID 8/100
“The contact owned a 2011 Jeep Grand Cherokee. The contact stated that while driving 40-45 MPH, the vehicle rear-ended another Jeep vehicle stopped at the red light; however, the air bags failed to deploy. The contact mentioned that there was no brake pedal depressed in attempts to stop, therefore the vehicle was going at full speed. The windshield washer fluid warning light was flashing, and there was smoke coming fr”NHTSA complaint, 2011 Jeep Grand Cherokee owner
“Car has died while driving 4 times in the last 3 years. Complete loss of power WHILE driving. Lost of power steering, loss of brakes while driving. Chrystler is saying recall was resolved by previous owner but it is still happening. EXTREMELY dangerous. I have paid out of pocket to replace the TIPM (over $3000) and I was not told about the fuel pump relay issue associated and connected with this recall.”NHTSA complaint, 2011 Jeep Grand Cherokee owner
“I had a recall for my 2011 Jeep grand Cherokee to repair a faulty fuel pump relay causing hard starting now it’s starting to intermittently do the same thing sometimes starts right up then sometimes will crank a long time before starting. This is what it was doing before they did the recall now it’s doing it again”NHTSA complaint, 2011 Jeep Grand Cherokee owner
| Reported | Component | Summary |
|---|---|---|
| 14/11/2019 | Electrical System SAFETY | Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pum |
| 18/09/2017 | Service Brakes SAFETY | Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the |
| 01/04/2014 | Service Brakes SAFETY | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake boos |
| 02/07/2014 | Electrical System:Wiring SAFETY | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for th |
| 28/12/2015 | Electrical System:Wiring SAFETY | Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lam |
| 04/09/2014 | Electrical System SAFETY | Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the af |
On the federal record it scores 8/100: 1,638 owner complaints (109.2 per year on the road) and 6 recall campaigns, 6 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 779 of 1941 categorised reports.
The 2011 Jeep Grand Cherokee scored 8/100 on the federal record.