169 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict CAUTION 55/100
“I brought my jeep in for a concern about an antifreeze leak on 1/3/25. I had 130,112 miles on my vehicle and was my warranty expired at 125,000 miles. They thought it was a water pump gasket at the time. I took my jeep back on 10/30/2025 and they confirmed a head leak, that wasn't checked last time. This is a safety issue since it has been confimed that other jeeps within same year have the same issue. If I am drivin”NHTSA complaint, 2020 Jeep Grand Cherokee SRT owner
“Camshaft and lifter failure at 52,102 miles on Pentastar V6 Motor. This has been a known issue to this motor and no recalls. My vehicle is with the mechnic getting fixed. My vehicle was not drivable after diagnostics at my mechanic. I had potential for enfgine failure due to metal on metal camshaft. I was at risk of serious injury if I did not take my vehile in. There were no check engie lights to alert me of an issu”NHTSA complaint, 2020 Jeep Grand Cherokee SRT owner
“Radio camera is feeezing when in reverse and saftey isn’t working … radio randomly shuts off and turns on … won’t allow any functions to work when it’s frozen including camera and backup safety assist”NHTSA complaint, 2020 Jeep Grand Cherokee SRT owner
On the federal record it scores 55/100: 169 owner complaints (28.17 per year on the road) and 0 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 44 of 178 categorised reports.
The 2020 Jeep Grand Cherokee SRT scored 55/100 on the federal record.