325 owner complaints filed with the United States safety regulator · top issue: Engine · verdict AVOID 42/100
“Defect in transmission causing a total replacement to be needed. Jeep is aware of issue and is changing the way they’re built but not recalling.”NHTSA complaint, 2017 Jeep Grand Cherokee SRT owner
“The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while operating the vehicle, the check engine warning light illuminated and remained illuminated. Additionally, there was white smoke coming from the exhaust pipe, and the vehicle failed to properly accelerate. The vehicle eventually failed start and was towed to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. ”NHTSA complaint, 2017 Jeep Grand Cherokee SRT owner
“System said car will shut off soon. All system lights started blinking and the car turned off. Car would not restart and would not go into neutral.”NHTSA complaint, 2017 Jeep Grand Cherokee SRT owner
On the federal record it scores 42/100: 325 owner complaints (36.11 per year on the road) and 0 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 85 of 364 categorised reports.
The 2017 Jeep Grand Cherokee SRT scored 42/100 on the federal record.