80 owner complaints filed with the United States safety regulator · top issue: Suspension · verdict AVOID 41/100
“The contact owns a 2023 Jeep Grand Cherokee L. While the contact’s husband was driving 70 MPH, there was an abnormally loud sound coming from the rear of the vehicle, and an unknown metal object detached and flew off the vehicle into the traffic behind the vehicle. The vehicle was pulled over and inspected, but there were no signs of the failure. The vehicle was towed to an independent mechanic, who diagnosed the veh”NHTSA complaint, 2023 Jeep Grand Cherokee L owner
“The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, the front driver's seat independently went backward and forward. The vehicle was taken to the dealer where the vehicle was purchased. The vehicle was diagnosed with seat adjuster switch failure. The contact was informed that the front driver's seat adjuster switch needed to be replaced. The vehicle was in the”NHTSA complaint, 2023 Jeep Grand Cherokee L owner
“The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while the vehicle was parked and occupied, the climate control was inoperable, and the odometer was flashing on the instrument panel. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The climate control module was reset, the connector to the climate control module was reset, t”NHTSA complaint, 2023 Jeep Grand Cherokee L owner
| Reported | Component | Summary |
|---|---|---|
| 27/11/2024 | Air Bags:Side/Window SAFETY | Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags fro |
| 26/06/2025 | Visibility:Defroster/Defogger/Hvac System:Fan/Motor | Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these ve |
| 17/07/2025 | Seats:Mid/Rear Assembly:Head Restraint | Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comp |
| 29/01/2026 | Suspension:Rear:Springs:Coil Springs | Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving. |
| 21/05/2026 | Air Bags: Air Bag/Restraint Control Module:Software SAFETY | Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the |
On the federal record it scores 41/100: 80 owner complaints (26.67 per year on the road) and 5 recall campaigns, 2 touching safety-critical systems.
The most-reported component in NHTSA complaints is Suspension, with 29 of 80 categorised reports.
The 2023 Jeep Grand Cherokee L scored 41/100 on the federal record.