1,403 owner complaints filed with the United States safety regulator · top issue: Power Train · verdict AVOID 15/100
“Took a hard Impact to the rear driver side tire and rear driver door corner small dent(near rear tire), and was spun 180° causing being propelled into a light pole on the passenger front and side. No airbags deployed in the entire vehicle. Multiple people in the vehicle in the vehicle sustained concussions, one also hit their head off the side window which resulted in a large bump forming, and also sustained a fractu”NHTSA complaint, 2016 Jeep Cherokee owner
“The vehicle show code B0020-13. This is a fault in the wiring system for the airbags. Caused by Jeep engineering being bad. This has nothing to do with how is driven or used and is a massive safety issue and shuts the entire airbag system down. It requires fix 10-001-20. This issue is so common they have issued a bulletin. The fix is $1100. The fact that this isn't covered by Chrysler is an abomination to safet”NHTSA complaint, 2016 Jeep Cherokee owner
“The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally with the message "Service 4WD" displayed. The vehicle was taken to the local dealer to be diagnosed, and the contact was informed that the PTU had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact tha”NHTSA complaint, 2016 Jeep Cherokee owner
| Reported | Component | Summary |
|---|---|---|
| 17/05/2018 | Electrical System:Wiring SAFETY | Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and |
| 09/12/2015 | Electrical System:Wiring: Rear Compartment/Trunk SAFETY | Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water m |
| 21/12/2017 | Equipment | Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: http |
| 10/08/2016 | Seats | Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to |
| 11/05/2016 | Power Train:Axle Assembly:Axle Shaft | Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to frac |
| 11/05/2016 | Power Train:Axle Assembly:Axle Shaft | Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fractur |
| 11/06/2020 | Power Train:Driveline:Differential Unit | Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines |
| 27/04/2023 | Power Train:Automatic Transmission | Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss |
| 11/05/2023 | Electrical System:Wiring: Rear Compartment/Trunk SAFETY | Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off. |
On the federal record it scores 15/100: 1,403 owner complaints (140.3 per year on the road) and 9 recall campaigns, 3 touching safety-critical systems.
The most-reported component in NHTSA complaints is Power Train, with 628 of 1719 categorised reports.
The 2016 Jeep Cherokee scored 15/100 on the federal record.