360 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict AVOID 17/100
“The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving at undisclosed speeds on several occasions, the steering wheel started sticking, making it difficult to steer turn the steering wheel to the left or the right, and the steering wheel overcorrected after making a turn. The vehicle was taken to a dealer where it was diagnosed and determined that the electronic rack unit needed to be replac”NHTSA complaint, 2021 Chrysler Pacifica owner
“The contact owns a 2021 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V362000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the vehicle remained at the dealer for over 5 weeks, and the battery was disconnected. The manufacturer had not yet provided a battery for the replacement. The contact stated that the m”NHTSA complaint, 2021 Chrysler Pacifica owner
“The vehicle has had a suspension problem since purchasing the dealership has not been able to determine the issue after replacing the axle,struts, low arm control,motor mount now the state the steering wheel rack”NHTSA complaint, 2021 Chrysler Pacifica owner
| Reported | Component | Summary |
|---|---|---|
| 24/03/2022 | Seats:Mid/Rear Assembly | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As |
| 17/01/2023 | Electrical System:Wiring:Connectors/Plugs/Receptacles SAFETY | Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. |
| 13/06/2024 | Back Over Prevention: Sensing System: Camera | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Gran |
| 24/10/2024 | Air Bags:Side/Window:Curtain SAFETY | Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these |
| 17/12/2025 | Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Latch/Anchor: | Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and |
| 17/12/2025 | Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Latch/Anchor: | Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, pr |
| 04/06/2026 | Electrical System:Propulsion System:Traction Battery SAFETY | Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position. |
On the federal record it scores 17/100: 360 owner complaints (72 per year on the road) and 7 recall campaigns, 3 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 146 of 556 categorised reports.
The 2021 Chrysler Pacifica scored 17/100 on the federal record.