26 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict BUY 77/100
“Dashboard leather is bubbling, separating, and delaminating near the center windshield vents. This is a known manufacturing defect, Audi has issued a warranty extension (bulletin AWA-23-11) for this identical issue on the Q8, e-tron quattro, and R8 models, but not the Q7, despite the dashboard part number (4M8857001S33A) being identical across the Q7 and Q8. This appears to be a widespread issue affecting multiple Au”NHTSA complaint, 2020 Audi Q7 owner
“the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check engine light on, after bringing it in for diagnostics, it read that it was a spark plug, once they got into the engine they discovered the cylinder had been stripped from the piston. Yes the diagnostics ”NHTSA complaint, 2020 Audi Q7 owner
“While my vehicle was in for the Audi piston issue, they stated my water pump needed to be replaced and isn’t covered by a recall (yet). My vehicle had less than 42,000 mile on it. I was lead to believe that this problem is coming up more often and they believe a class action lawsuit will come about. I needed to pay over $1,700 out of pocket and was told I was saving so much money because they already had the engine a”NHTSA complaint, 2020 Audi Q7 owner
| Reported | Component | Summary |
|---|---|---|
| 27/10/2020 | Structure:Body:Roof And Pillars | Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash. |
| 17/02/2021 | Air Bags: Air Bag/Restraint Control Module:Software SAFETY | Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the |
| 20/07/2022 | Fuel System, Gasoline:Delivery:Fuel Pump SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail. |
| 29/03/2023 | Forward Collision Avoidance: Sensing System: Camera | Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the |
| 19/12/2025 | Back Over Prevention: Sensing System: Camera | Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as inte |
On the federal record it scores 77/100: 26 owner complaints (4.33 per year on the road) and 5 recall campaigns, 2 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 10 of 27 categorised reports.
The 2020 Audi Q7 scored 77/100 on the federal record.