51 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict BUY 73/100
“Entire car audio does not work. Blinker click, collision warning, navigation etc. Volvo has blamed software but each update in the past 3 years has not fixed the issue. Driving a car where the entire audio system is not working reliably is a safety issue”NHTSA complaint, 2023 Volvo XC60 B5 owner
“The contact owns a 2023 Volvo XC60. The contact stated that while driving in a rainstorm, the front windshield wiper arm was striking the top of the hood of the vehicle. Due to the failure, the windshield was not properly cleared of the rainwater, causing a visibility hazard. The contact stated that the hood was damaged by the wiper arm striking the hood. The vehicle was taken to the local dealer, who replaced the wi”NHTSA complaint, 2023 Volvo XC60 B5 owner
“Loss of all audible components after start up (Infotainment system has Android Auto 5.1.17 system installed); no turn signal sound, no back up or lane departure audible alert. This is dangerous because the system can fail to confirm whether the turn signal is on or whether there is hazardous condition outside. Had to perform a complete system reboot to resolve the issue. The reboot is hazardous during driving conditi”NHTSA complaint, 2023 Volvo XC60 B5 owner
On the federal record it scores 73/100: 51 owner complaints (17 per year on the road) and 0 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 19 of 56 categorised reports.
The 2023 Volvo XC60 B5 scored 73/100 on the federal record.