39 owner complaints filed with the United States safety regulator · top issue: Service Brakes · verdict CAUTION 69/100
“Brakes were replaced in 2025 after dealership said there was manufacturer issues with premature wear on the brakes. Same day brakes were replaced they started making grinding noises again. We called the dealership ship and they said it would stop with in a few days never did. Now a year later the the replacement brakes failed on us.”NHTSA complaint, 2024 Volkswagen Jetta owner
“MIL light came on in November 2025, OBD-II diagnostic trouble code P0613 - TCM processor fault. Volkswagen has had a nationwide backorder on the replacement (part no. 09H-927-158) for MONTHS. Last week, my car randomly went into Park while attempting to pull into my garage. Red transmission fault indicator lit up on dash. "Transmission faulty. Safely stop the vehicle!" Car would not shift into gear. Disconnecting bat”NHTSA complaint, 2024 Volkswagen Jetta owner
“On XXX around 4:15PM, i was driving my 2024 volkswagen Jetta at approximately 65 mph onXXX in [XXX] under normal weather conditions. Without warning there was a loud explosion resembling a gunshot. The panoramic sunroof glass spontaneously shattered and exploded, showering the inside of myself and my car with glass fragments. There was no leading vehicle, overpass, or evidence of road debris or rock failure. The sudd”NHTSA complaint, 2024 Volkswagen Jetta owner
On the federal record it scores 69/100: 39 owner complaints (19.5 per year on the road) and 0 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Service Brakes, with 11 of 41 categorised reports.
The 2024 Volkswagen Jetta scored 69/100 on the federal record.