159 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict CAUTION 48/100
“Note: (never has any issues before ever as vehicle always maintained and taken directly to vw for maintenance.) /-/———————————————— I was driving: came to a stop: light turned Green proceeded to go through intersection YET VEHICLE. KT NOT MOVE! Put lever into park: turned off car and turned back on : put thr stick BACK INTO DRIVE - NOTHING HAPPENED I GUNNED it BY pushing my foot on the gas VW Jetta ALMOST REDLINED b”NHTSA complaint, 2017 Volkswagen Jetta owner
“I have severe painful burns on my gluteus from the seat heater. I had the heater on intermittently on a drive of about 75 miles. I put the heater on for about 10-15 minutes a few times but did not have it on the entire trip. After getting to my destination I started feeling painful burning sensation so looked at my bum in the mirror and was shocked to see an open wound about the size of a silver dollar with peeling s”NHTSA complaint, 2017 Volkswagen Jetta owner
“On 8/14/24 I had the rear springs replaced due to a broken spring. Now today 2/25/26 I was inform that I have a broken front spring. This vehicle is only 9 years old and we have had spring break in the front and back. This seems like a premature failure of a critical suspension component. Though fortunately nothing happened in the way a bodily injury the failure could very well lead to an inability to properly contro”NHTSA complaint, 2017 Volkswagen Jetta owner
| Reported | Component | Summary |
|---|---|---|
| 21/10/2020 | Fuel System, Gasoline:Fuel Injection System:Fuel Rail SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak. |
| 23/09/2020 | Service Brakes, Hydraulic:Foundation Components:Master Cylinder SAFETY | Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. Th |
| 22/08/2019 | Electrical System:Ignition:Anti-Theft:Control Module SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped wi |
| 31/05/2017 | Equipment:Other:Labels | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have Vehicle Identification Number (VIN) markings on the body that do not match the VIN plate near the winds |
| 03/02/2017 | Engine And Engine Cooling:Engine | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles equipped with a 1.4L engine. These vehicles have an engine that may seize due to an improper casting of the block. |
| 02/03/2017 | Equipment:Other:Labels | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Beetle and Jetta GLI vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to ov |
| 02/03/2017 | Equipment:Other:Labels | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehi |
On the federal record it scores 48/100: 159 owner complaints (17.67 per year on the road) and 7 recall campaigns, 3 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 33 of 155 categorised reports.
The 2017 Volkswagen Jetta scored 48/100 on the federal record.