160 owner complaints filed with the United States safety regulator · top issue: Engine · verdict CAUTION 48/100
“I tried to stop my car and the brake pedal went completely to the floor and did not stop at all. There were no warning lights on, I keep my brakes and car well maintained. My car hit the rear of another car because the brakes failed to engage when I pushed the pedal down. My car which is the vw jetta was totaled in the accident. My insurance company GEICO has the car sitting at copart and it should be able to be insp”NHTSA complaint, 2016 Volkswagen Jetta owner
“Fuel fire hazard. Safety Recall 24Gi performed 5-11-21 @ 67k miles. 4 years and 60k miles later, fuel rail bolts backed out, causing fuel to pour into engine compartment. VW’s repair solution was not adequate. Do I have any recourse?”NHTSA complaint, 2016 Volkswagen Jetta owner
“Vehicle begins to shudder and slow with no response to attempts to accelerate and eventually stop completely though engine is still on. This has happened on multiple occasions and in many driving situations including on busy streets or in the middle of turning which is a huge risk for an accident! Can restart with regular acceleration after a few minutes. Service indicators will come on with codes indicating transmis”NHTSA complaint, 2016 Volkswagen Jetta owner
| Reported | Component | Summary |
|---|---|---|
| 21/10/2020 | Fuel System, Gasoline:Fuel Injection System:Fuel Rail SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak. |
| 23/09/2020 | Service Brakes, Hydraulic:Foundation Components:Master Cylinder SAFETY | Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. Th |
| 22/08/2019 | Electrical System:Ignition:Anti-Theft:Control Module SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped wi |
| 06/06/2016 | Fuel System, Gasoline:Fuel Injection System:Fuel Rail SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured Novembe |
| 26/10/2015 | Engine And Engine Cooling:Engine | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that dri |
On the federal record it scores 48/100: 160 owner complaints (16 per year on the road) and 5 recall campaigns, 4 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 43 of 186 categorised reports.
The 2016 Volkswagen Jetta scored 48/100 on the federal record.