516 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict AVOID 18/100
“Driving vehicle on highway, vehicle lost engine power, no acceleration possible. Attempt to restart vehicle resulted in no start. Subsequent evaluation of fault revealed high pressure fuel pump failure.”NHTSA complaint, 2013 Volkswagen Jetta owner
“The contact owns a 2013 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle decelerated and nearly caused a crash on the freeway. The vehicle was pulled over to the side of the road, restarted, and the vehicle operated as intended. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V615000 (ELECTRICAL S”NHTSA complaint, 2013 Volkswagen Jetta owner
“Tire size 205/50R17 Tire belt broke without warning and caused a large bubble in the side of my tire. Tire was out of balance and the cars stability was immediately reduced while on the highway. Had to be replaced with only 8,000 miles on it.”NHTSA complaint, 2013 Volkswagen Jetta owner
| Reported | Component | Summary |
|---|---|---|
| 25/09/2019 | Unknown Or Other | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf |
| 22/08/2019 | Electrical System:Ignition:Anti-Theft:Control Module SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped wi |
| 04/08/2015 | Air Bags:Frontal SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the |
| 07/03/2014 | Engine And Engine Cooling:Engine | The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and m |
| 20/10/2014 | Suspension:Rear | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July |
| 23/09/2020 | Service Brakes, Hydraulic:Foundation Components:Master Cylinder SAFETY | Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. Th |
On the federal record it scores 18/100: 516 owner complaints (39.69 per year on the road) and 6 recall campaigns, 3 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 148 of 569 categorised reports.
The 2013 Volkswagen Jetta scored 18/100 on the federal record.