413 owner complaints filed with the United States safety regulator · top issue: Engine · verdict AVOID 39/100
“Auxiliary Heater, Part# 1KO 963 235 H, Melted at the grounding post, potentially damaging wiring harness. Fire started in driver side footwell on 11/5/2025. Included is a photo of where the fire originated from. Medium burning to hands, and smoke inhalation from my passenger.”NHTSA complaint, 2014 Volkswagen Jetta SportWagen owner
“My cars consumes oil like crazy. I'd say every week I am adding a quart to two quarts of oil. I would lose power while driving. Sometimes the car would just shut off And then it would take a few times to get it started. I was in the middle of driving when the car just completely shut off on me and it will not start at all. It will crank and sound like it's going to turn over but it won't. I've been told it's most lik”NHTSA complaint, 2014 Volkswagen Jetta SportWagen owner
“I was driving down the Highway at 65 miles per hour when my vehicle suddenly appeared to go into neutral and I lost power in the middle lane and almost was rear-ended. I was able to move over to the side shoulder just gliding. The vehicle starts but while driving it the transmission suddenly appears to go into neutral. The symptoms are consistent with the Recall 34J6 but when I look up my VIN it does not show any pe”NHTSA complaint, 2014 Volkswagen Jetta SportWagen owner
| Reported | Component | Summary |
|---|---|---|
| 10/02/2016 | Air Bags:Frontal:Driver Side:Inflator Module SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet an |
On the federal record it scores 39/100: 413 owner complaints (34.42 per year on the road) and 1 recall campaigns, 1 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 112 of 440 categorised reports.
The 2014 Volkswagen Jetta SportWagen scored 39/100 on the federal record.