543 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict AVOID 34/100
“I had lost power driving over the grapevine on Highway and then recently I had difficulty putting vehicle in gear and it would make a loud noise. Independent service center confirmed that the TCM was faulty.”NHTSA complaint, 2013 Volkswagen Jetta SportWagen owner
“The car has turned off at idle and at low speeds, almost causing accidents and to be rear ended in busy streets and during stop and go traffic on the highway. After numerous mechanic diagnostics at both Volkswagen Dealership service departments and third party mechanic shops, no one seems to be able to give me an answer or condition to what is causing the problem. With no error codes being brought up nor any other un”NHTSA complaint, 2013 Volkswagen Jetta SportWagen owner
“The contact owns a 2013 Volkswagen Jetta. The contact stated that whenever the temperature fell below 20 degrees, the windshield wipers became inoperable. The contact stated that the Body Control Module (BCM) had previously been replaced, but the failure persisted. The vehicle was taken to an independent mechanic, who determined that the Body Control Module (BCM) needed to be replaced a second time. The vehicle was n”NHTSA complaint, 2013 Volkswagen Jetta SportWagen owner
| Reported | Component | Summary |
|---|---|---|
| 10/02/2016 | Air Bags:Frontal:Driver Side:Inflator Module SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet an |
On the federal record it scores 34/100: 543 owner complaints (41.77 per year on the road) and 1 recall campaigns, 1 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 152 of 588 categorised reports.
The 2013 Volkswagen Jetta SportWagen scored 34/100 on the federal record.