638 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict AVOID 34/100
“driving on freeway (speed around 70mph) out of nowhere i start smelling strange burning smell then about 1 minute later the car brakes lock up in the front and I loose control of car but luckily it was in light traffic and I regained control enough to get it off to the shoulder. I got out to address the issue and notice the front tires smoking alot and it was at night and the inside (rotor, brake caliper, and rim wer”NHTSA complaint, 2011 Volkswagen Jetta SportWagen owner
“Because of recall, car was not engaged in park completely like it stated after I got out it rolled away down the hill and hit a tree, therefore the recall caused my accident. Yes the problem has been confirmed it is a recall. No it has not been inspected by dealer or police. Volkswagen will not engage in any further investigations they say it's my fault. There were no warning lamps.”NHTSA complaint, 2011 Volkswagen Jetta SportWagen owner
“The f16 fuse in the engine bay that connects power to multiple exterior lights as well as the abs brake system melts and melts part of the fuse tray. This is the same thing that happens with the vw Tiguan in campaign am97. Look into am97 as this can ruin your abs brake system. This should be recalled and fixed. This picture is not mine but is exactly what happened.”NHTSA complaint, 2011 Volkswagen Jetta SportWagen owner
| Reported | Component | Summary |
|---|---|---|
| 10/02/2016 | Air Bags:Frontal:Driver Side:Inflator Module SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet an |
On the federal record it scores 34/100: 638 owner complaints (42.53 per year on the road) and 1 recall campaigns, 1 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 200 of 619 categorised reports.
The 2011 Volkswagen Jetta SportWagen scored 34/100 on the federal record.