66 owner complaints filed with the United States safety regulator · top issue: Service Brakes · verdict BUY 79/100
“Volkswagen corporate deployed a mandatory over-the-air (OTA) software update to the MIB3 infotainment system. The update failed mid-installation, entirely bricking the J794 information module. This failure completely disabled vital driver information systems, including the digital dash compass, all audio alerts, and driver notification tones while the vehicle is in motion. This represents an immediate, manufacturer-i”NHTSA complaint, 2021 Volkswagen Jetta GLI owner
“EPC light comes on and vehicle starts losing power while driving, you lose all acceleration. Check engine light has also illuminated I have taken in to have repairs done on this same issue 4 times in a span of owing this car for 7 months, this vehicle has become unreliable and a safety hazard while driving. They have replaced battery replaced ignition coils replaced EVAP valve reset my computer software updated my ”NHTSA complaint, 2021 Volkswagen Jetta GLI owner
“I took my car into dealer at 20,000 miles. They told me rear brake pads and rotors needed to be replaced. At that time, they were replaced under warranty. I took my car into dealer at 34,000 miles for regular service and was told rear brake pads and rotors needed to be replaced. Pads were at 3%, service associate warned me about driving on the highway. I took my car to another location and mechanic for a second opini”NHTSA complaint, 2021 Volkswagen Jetta GLI owner
On the federal record it scores 79/100: 66 owner complaints (13.2 per year on the road) and 0 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Service Brakes, with 25 of 69 categorised reports.
The 2021 Volkswagen Jetta GLI scored 79/100 on the federal record.