187 owner complaints filed with the United States safety regulator · top issue: Fuel/Propulsion System · verdict CAUTION 46/100
“Driving my 2017Golf the check engine light came on. The light was steady. I called my dealer and got it in for service. They report to me that the Thermostat housing needs to be replaced and oxygen sensors need replacing also. I just had the manifold replaced 6 weeks ago. I found on line that this is a common problem . Why isn’t this a Recall Repair?”NHTSA complaint, 2017 Volkswagen Golf owner
“My vehicle is subject to Safety Recall 20UF (Suction Jet Pump failure / Fire Risk). I have attempted to contact Pacific Volkswagen in Hawthorne, CA to schedule this safety-critical repair. On two separate occasions, upon mentioning that the call was regarding the 20UF recall, the dealership staff disconnected the call. This repeated 'recall avoidance' at Pacific Volkswagen is preventing me from remedying a known fire”NHTSA complaint, 2017 Volkswagen Golf owner
“Infotainment system is restarting itself repeatedly every 30 seconds to every few minutes.This has been going on for about 2 weeks. The component has not yet been inspected by a 3rd party.”NHTSA complaint, 2017 Volkswagen Golf owner
| Reported | Component | Summary |
|---|---|---|
| 11/07/2018 | Steering:Column Locking:Anti-Theft Device SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed |
| 06/03/2019 | Suspension:Rear:Springs:Coil Springs | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture. |
| 29/12/2016 | Seat Belts:Pretensioner SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal |
| 05/05/2021 | Unknown Or Other | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were s |
| 14/02/2024 | Fuel System, Gasoline SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwag |
On the federal record it scores 46/100: 187 owner complaints (20.78 per year on the road) and 5 recall campaigns, 3 touching safety-critical systems.
The most-reported component in NHTSA complaints is Fuel/Propulsion System, with 55 of 178 categorised reports.
The 2017 Volkswagen Golf scored 46/100 on the federal record.