48 owner complaints filed with the United States safety regulator · top issue: Engine · verdict CAUTION 62/100
“Heated seats get extremely hot. Smell of burning. Possible to catch fire or burn people Vw patrick volkswagen auburn ma confirmed that electrical inspection to rule out seat recall No. No recall has been submitted yet When i first bought the car in 2025”NHTSA complaint, 2012 Volkswagen Golf owner
“ABS pump and module have failed according to my mechanic. ABS lights and traction control lights are on all the time. If I were to drive this car on the road, and I would have to make an emergency stop, my brakes would lock up and I would slide. This is an extreme safety hazard.”NHTSA complaint, 2012 Volkswagen Golf owner
“My vehicle struck a car from behind moving about 35 mph. Air bags did not deploy and I had a proceeding next injury. Why did the airbags not deploy? I have read that "A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury" for 2011-2014 Golf. I would like confirmation that this was supposed to happen, no ai”NHTSA complaint, 2012 Volkswagen Golf owner
| Reported | Component | Summary |
|---|---|---|
| 16/05/2018 | Unknown Or Other | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. |
| 06/03/2018 | Air Bags:Frontal:Driver Side:Inflator Module SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver' |
| 10/02/2016 | Air Bags:Frontal:Driver Side:Inflator Module SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet an |
| 04/08/2015 | Air Bags:Frontal SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the |
| 03/10/2011 | Fuel System, Diesel SAFETY | VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SE |
| 04/12/2019 | Air Bags:Frontal:Driver Side:Inflator Module SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag rec |
On the federal record it scores 62/100: 48 owner complaints (3.43 per year on the road) and 6 recall campaigns, 5 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 11 of 53 categorised reports.
The 2012 Volkswagen Golf scored 62/100 on the federal record.