468 owner complaints filed with the United States safety regulator · top issue: Air Bags · verdict AVOID 5/100
“The airbag error light in the vehicle came on. I took it to the dealership where the vehicle was purchased. They are charging $300.+ per hour to repair the issue. The vehicle has never been in an accident. The airbag has never been deployed.”NHTSA complaint, 2019 Volkswagen Atlas owner
“I was stopped at a drive thru window and as I reached out to get my food, the window rose up by itself. As I drove home over the next ten minutes, the locks locked and unlocked by themselves and the windows rolled down and up by themselves. Warning lights came on and then went off, including "Fault: Electronic parking brake," and "Error:Airbag." The dash screen went off for a few seconds and then came back on.”NHTSA complaint, 2019 Volkswagen Atlas owner
“XXX as my husband, child and myself drove from [XXX] to [XXX] our SUNROOF exploded. We heard a loud boom noise sounded like a balloon exploded. My little one started crying looked around and the sunroof shattered into tiny pieces. I called VW Customer Care according to them the agent she said she didn't see a recall but had heard somewhere that it's common. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO”NHTSA complaint, 2019 Volkswagen Atlas owner
| Reported | Component | Summary |
|---|---|---|
| 21/08/2019 | Fuel System, Gasoline:Storage:Tank Assembly SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The suction jet in the fuel tank may have been welded in the incorrect position allowing fuel to leak. Additionally, the vehicle |
| 19/12/2018 | Suspension:Rear:Springs:Coil Springs | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture. |
| 22/05/2019 | Exterior Lighting:Headlights | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been |
| 26/11/2018 | Electrical System: Instrument Cluster/Panel SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audi |
| 20/03/2019 | Air Bags:Side/Window SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed. |
| 05/03/2021 | Tires:Sidewall | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long durin |
| 16/02/2022 | Equipment:Other:Labels | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, refl |
| 28/03/2022 | Air Bags:Side/Window SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the |
| 31/10/2022 | Tires:Pressure Monitoring And Regulating Systems | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, G |
| 29/03/2023 | Air Bags:Sensor:Occupant Classification:Front Passenger SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate |
On the federal record it scores 5/100: 468 owner complaints (66.86 per year on the road) and 11 recall campaigns, 6 touching safety-critical systems.
The most-reported component in NHTSA complaints is Air Bags, with 139 of 478 categorised reports.
The 2019 Volkswagen Atlas scored 5/100 on the federal record.