68 owner complaints filed with the United States safety regulator · top issue: Visibility/Wiper · verdict BUY 82/100
“My 2020 Subaru Crosstrek CVT Valve Body equipment failure and CVT Torque Converter failure. This appears to be a common failure for prior Subaru Crosstrek model - however was not extended for coverage to 2020 and beyond models - appears the issue still persists and additional year models should be covered. My vehicle experience the same failure for CVT Valve Body failure and CVT Torque Converter while driving at high”NHTSA complaint, 2020 Subaru Crosstrek owner
“While driving 2020 Crosstrek Hybrid, the dashboard lights suddenly flashed and then engine stalled, leaving me with no brakes and no steering. I rolled through straight through an intersection with four stop signs and I could not stop. Luckily no one was driving or walking at the time. I couldn't start car, even with a jump start. I bought a new Interstate battery with higher specs. Three days later the same thin”NHTSA complaint, 2020 Subaru Crosstrek owner
“My 2020 Subaru Crosstrek experienced a sudden loss of motive power and stalled due to a blown ignition fuse. Diagnostic code P1604 (Startability Malfunction) was stored. Inspection by Wayne Subaru (Invoice #25340) confirmed the Cylinder 3 ignition coil had shorted and physically melted. This is the exact failure mode described in Subaru Safety Recall WRE-21 (NHTSA Campaign 21V825000), which currently only covers 2018”NHTSA complaint, 2020 Subaru Crosstrek owner
On the federal record it scores 82/100: 68 owner complaints (11.33 per year on the road) and 0 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Visibility/Wiper, with 30 of 67 categorised reports.
The 2020 Subaru Crosstrek scored 82/100 on the federal record.