52 owner complaints filed with the United States safety regulator · top issue: Engine · verdict BUY 81/100
“- Coolant leak at cylinder head and turbo at only 63,000 miles. - Safety issue because no warning lamps or messages appeared and potential for car to overheat without coolant circulating in the system. Car could breakdown at worst time and location. Leaking coolant onto exhaust created potential for fire. - Problem has not been confirmed by dealer yet. Appointment is upcoming. - Symptoms of the problem were leaking c”NHTSA complaint, 2019 Mazda CX-9 owner
“Failed water pump, blown head gasket, major coolant leak, and warped head causing the vehicle to overheat and die when coming to a stop. Vehicle died when stopped in construction on a highway and we were nearly rear-ended. Vehicle never showed check engine light and temperature gauge never showed that vehicle was overheating but significant damage was caused to the engine from “excessive temperatures.” Failure of war”NHTSA complaint, 2019 Mazda CX-9 owner
“I was backing out of a parking spot while watching the backup camera when I felt a bump as if I hit something but the camera was showing I have enough space to the cars behind me. It turns out the backup camera image was frozen on the display and I had hit a car parked behind my car. Please investigate and make the manufacturer solve problems with the hardware or the software. Make sure the display shows a warning wh”NHTSA complaint, 2019 Mazda CX-9 owner
| Reported | Component | Summary |
|---|---|---|
| 12/11/2021 | Fuel System, Gasoline:Delivery:Fuel Pump SAFETY | Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform |
| 28/10/2019 | Tires:Tread/Belt | Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been |
On the federal record it scores 81/100: 52 owner complaints (7.43 per year on the road) and 2 recall campaigns, 1 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 22 of 53 categorised reports.
The 2019 Mazda CX-9 scored 81/100 on the federal record.