32 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict BUY 73/100
“This is the 2nd time I’m reporting that I was severely burnt on my thigh from my drivers seat heater, overheating. There are on going glass action law suits against Mazda for this issue. My 2024 CX-50 has not been in service at Olympia Mazda with no updates on repairs and when I will get my car back. Please help me!”NHTSA complaint, 2024 Mazda CX-50 owner
“Driver of the vehicle was parking the vehicle in a parking lot, foot nowhere near the accelerator when the car suddenly surged forward striking a parking pole.. The driver side front quarter panel took on heavy damage along with the sensors.. Car had to be towed... It accelerated by itself...”NHTSA complaint, 2024 Mazda CX-50 owner
“I was attempting to mount my bike rack. To get the clips to properly fit I needed to partially open the liftgate. Upon triggering the door release the power liftgate and began opening the door. The anti pinch system did not detect the pinch and it crumpled the roof and liftgate at the seam. I tried to stop it but there was too much pressure and by the time it stopped lifting under my body weight significant damage”NHTSA complaint, 2024 Mazda CX-50 owner
| Reported | Component | Summary |
|---|---|---|
| 14/03/2025 | Trailer Hitches | Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate |
On the federal record it scores 73/100: 32 owner complaints (16 per year on the road) and 1 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 7 of 29 categorised reports.
The 2024 Mazda CX-50 scored 73/100 on the federal record.