60 owner complaints filed with the United States safety regulator · top issue: Service Brakes · verdict CAUTION 61/100
“While driving 72mph on the interstate at 6am on 7/21/26 the sunroof exploded. No foreign objects made impact with the vehicle and there was no sudden temperature shifts. The glass had no previous defects and it shattered into tiny pieces, failing into the car. The sun shade was open at the time. The vehicle is being serviced at a glass repair shop who noted this is a common issue with Mazda sunroofs.”NHTSA complaint, 2023 Mazda CX-50 owner
“My rear differential is going out at only 40,000 miles. Ive heard from many other people that this is a widespread issue, and i feel requires a response from the company.”NHTSA complaint, 2023 Mazda CX-50 owner
“The temperature control dial on the climate control system behaves erratically and inconsistently. When turning the dial to increase temperature, the displayed temperature sometimes decreases. When turning it to decrease, it sometimes increases. The dial also jumps multiple units rather than incrementing one degree at a time. The behavior is unpredictable and occurs regardless of whether the engine is warm or cold. T”NHTSA complaint, 2023 Mazda CX-50 owner
| Reported | Component | Summary |
|---|---|---|
| 01/03/2023 | Trailer Hitches | Mazda North America Operations (Mazda) is recalling certain 2023 CX-50 vehicles equipped with a Mazda Genuine Accessory trailer hitch. The trailer hitch harness may detach and become damaged, which can result in inopera |
| 18/04/2023 | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module SAFETY | Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking abi |
On the federal record it scores 61/100: 60 owner complaints (20 per year on the road) and 2 recall campaigns, 1 touching safety-critical systems.
The most-reported component in NHTSA complaints is Service Brakes, with 15 of 56 categorised reports.
The 2023 Mazda CX-50 scored 61/100 on the federal record.