41 owner complaints filed with the United States safety regulator · top issue: Unknown Or Other · verdict CAUTION 67/100
“Faulty headlights. One was replaced at 35,678 miles (passenger side) The other one is going bad (driver's side) (approximate mileage: 55,000) A dealer has confirmed the problem. Quoted 19223.93 for the replacement on 04/21/26. Manufacturer informed. No help. No warning messages for faulty headlights.”NHTSA complaint, 2024 Mazda CX-5 owner
“The contact owns a 2024 Mazda CX-5. The contact stated while driving at 45 MPH, the check engine light illmiunated. The contact mention when depressing accelerator pedal, the RPM's get suck independently and the vehicle fails to respond as intended. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, however the dignanoses was unknown. The vehicle was not repaired. The manufacturer was not no”NHTSA complaint, 2024 Mazda CX-5 owner
“Passenger side headlight was making a loud noise. When it began, it happened sporadically, but in ~two weeks, it happened consistently whenever the car was on and could often be heard while driving. The sound was consistent with other reports of the headlight assembly failure and those covered by TSBs for 2019–2023 models. The vehicle was brought to the dealership, the noise was verified as being the headlight failur”NHTSA complaint, 2024 Mazda CX-5 owner
On the federal record it scores 67/100: 41 owner complaints (20.5 per year on the road) and 0 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Unknown Or Other, with 9 of 39 categorised reports.
The 2024 Mazda CX-5 scored 67/100 on the federal record.