116 owner complaints filed with the United States safety regulator · top issue: Engine · verdict CAUTION 63/100
“The contact owns a 2018 Mazda CX-5. The contact stated that while his wife was driving at an undisclosed speed, there was smoke coming from under the hood. No warning light was illuminated. The contact's wife pulled over and discovered that there was oil leaking onto the ground. The vehicle was towed to the dealer, who determined that the #5 and #7 cylinder heads were cracked and needed to be replaced. The vehicle wa”NHTSA complaint, 2018 Mazda CX-5 owner
“Cylinder head suddenly cracked, causing heavy oil leakage onto hot exhaust manifold. Car started to smoke heavily. Vehicle turned off before potential engine fire.”NHTSA complaint, 2018 Mazda CX-5 owner
“2018 Mazda CX-5 AWD with 2.5 L engine, non turbo. Car has 98,914 miles. Rear differential started leaking oil. Dealer stated that the differential needs to be replaced, for $5,003.33. Manual does not provide for oil change intervals. Lifetime oil. 98K must be the life expectancy. Has not been fixed yet. Sitting in the garage dripping oil onto a piece of cardboard. independent shop looking for a low mileage used dif”NHTSA complaint, 2018 Mazda CX-5 owner
| Reported | Component | Summary |
|---|---|---|
| 25/06/2018 | Air Bags:Side/Window SAFETY | Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, thes |
| 27/06/2019 | Engine | Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall. |
| 12/11/2021 | Fuel System, Gasoline:Delivery:Fuel Pump SAFETY | Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform |
On the federal record it scores 63/100: 116 owner complaints (14.5 per year on the road) and 3 recall campaigns, 2 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 94 of 128 categorised reports.
The 2018 Mazda CX-5 scored 63/100 on the federal record.