2016 Mazda CX-5 Problems

510 owner complaints filed with the United States safety regulator · top issue: Exterior Lighting · verdict AVOID 24/100

Source NHTSA public complaint and recall record · methodology

What breaks, by owner reports

Exterior Lighting161
Electrical System71
Service Brakes69
Unknown Or Other57
Power Train51
Visibility/Wiper42

In the owners’ words

“Rear subframe corrosion on this vehicle. I am in a winter road salt region, the materials used for this vehicle's subframe are not compatible with consistent driving in this region. Similar vehicles (not mine?) were subject to a recall for the front subframe, but nothing for the rear. This rear subframe issues caused multiple failures of virtually every component of the rear suspension - control arms, rear springs”NHTSA complaint, 2016 Mazda CX-5 owner
“Rear subframe corrosion on this vehicle. I am in a winter road salt region, the materials used for this vehicle's subframe are not compatible with consistent driving in this region. Similar vehicles (not mine?) were subject to a recall for the front subframe, but nothing for the rear. This rear subframe issues caused multiple failures of virtually every component of the rear suspension - control arms, rear springs”NHTSA complaint, 2016 Mazda CX-5 owner
“The contact owns a 2016 Mazda CX-5. The contact stated while driving at an undisclosed speed, the electric parking brake module warning light was illuminated and the "Brake failure. Vehicle unsafe to drive," message was displayed on the instrument panel. The vehicle was taken back to the residence. The failure occurred on several different occasions. The contact expressed concern that the brakes could engage while th”NHTSA complaint, 2016 Mazda CX-5 owner

Recall campaigns

ReportedComponentSummary
06/09/2016Structure:Body:Hatchback/LiftgateMazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010,
11/04/2016Steering SAFETYMazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016
03/02/2016Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap SAFETYMazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in th
19/01/2016Visibility:WindshieldPilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the
06/02/2020Exterior Lighting:HeadlightsMazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.

Questions owners ask

Is the 2016 Mazda CX-5 reliable?

On the federal record it scores 24/100: 510 owner complaints (51 per year on the road) and 5 recall campaigns, 2 touching safety-critical systems.

What is the most common problem with the 2016 Mazda CX-5?

The most-reported component in NHTSA complaints is Exterior Lighting, with 161 of 451 categorised reports.

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The 2016 Mazda CX-5 scored 24/100 on the federal record.

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