377 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict AVOID 35/100
“The car's electrical system doesn't fully turn off after being put in park and turning the ignition off. The electrical system stays on, despite the engine and ignition turned off. It's a BIG problem that I've seen a lot of other people report. And yet Mazda refuses to address the issue.”NHTSA complaint, 2014 Mazda CX-5 owner
“I was driving down the road and my right side curtain airbag deployed. I did let my insurance company know but was told that they couldn’t do anything for me since it was not an accident. I called the local Mazda dealership and they told me that they could inspect the vehicle but it would not be on them. That it could have been a rat that chewed on something to cause it to deploy because I was not the first owner of ”NHTSA complaint, 2014 Mazda CX-5 owner
“Odometer Fraud. The contact purchased a 2014 Mazda CX-5. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 86,000, and at the time of registration, it was discovered that the mileage was 190,000.”NHTSA complaint, 2014 Mazda CX-5 owner
| Reported | Component | Summary |
|---|---|---|
| 06/09/2016 | Structure:Body:Hatchback/Liftgate | Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, |
| 03/02/2016 | Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap SAFETY | Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in th |
| 11/04/2016 | Steering SAFETY | Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 |
| 19/01/2016 | Visibility:Windshield | Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the |
On the federal record it scores 35/100: 377 owner complaints (31.42 per year on the road) and 4 recall campaigns, 2 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 132 of 372 categorised reports.
The 2014 Mazda CX-5 scored 35/100 on the federal record.