32 owner complaints filed with the United States safety regulator · top issue: Unknown Or Other · verdict BUY 78/100
“The front passenger side headlight is making a whirring noise whenever the light is turned on. Based on the NHTSA safety reports for this model, this indicates the fan is failing, and soon the headlight will also fail. Intact headlights are essential for driving safety at night. No warning messages have appeared on the car.”NHTSA complaint, 2020 Mazda CX-30 owner
“There is a module that should connect to the hatch door to open. That module in no longer available. Without the hatch door opening, in case of side impact and being pushed into something else, there is no way to get out of the car. This poses a serious safety hazard. I have contacted the Mazda dealership and I am told that the part is "retired" and there is no replacement part at this time.”NHTSA complaint, 2020 Mazda CX-30 owner
“I own 2020 mazda cx 30 with 66000 miles. the transmission was shifting with jerky motions. on july 14, 2025 i brought the car to palisades mazda in rockland county new york to have transmission looked at and to change transmission fluid changed. after i dropped the car off later that day i got a call that the transmission was condemned. i looked on the internet with same year make and model and see there is a big pr”NHTSA complaint, 2020 Mazda CX-30 owner
| Reported | Component | Summary |
|---|---|---|
| 18/02/2021 | Structure:Body:Hatchback/Liftgate | Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope. |
| 12/06/2020 | Service Brakes, Hydraulic:Foundation Components:Disc:Caliper SAFETY | Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to |
| 12/06/2020 | Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings SAFETY | Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 vehicles equipped with all-wheel drive. The evaporative vent hose for the fuel tank may be disconnected, possibly allowing fuel to leak from the ch |
On the federal record it scores 78/100: 32 owner complaints (5.33 per year on the road) and 3 recall campaigns, 2 touching safety-critical systems.
The most-reported component in NHTSA complaints is Unknown Or Other, with 9 of 34 categorised reports.
The 2020 Mazda CX-30 scored 78/100 on the federal record.