419 owner complaints filed with the United States safety regulator · top issue: Engine · verdict AVOID 38/100
“The paint is peeling in sheets, especially above the windshield, leaving the vehicle unprotected and vulnerable to rust. There were no chips or damage in this area prior to the paint beginning to peel away and once it started it's been progressing very quickly. Other owners have reported similar issues with this paint color (I believe it's pearl white) in Kia other forums online”NHTSA complaint, 2019 Kia Sorento owner
“Spontaneous fire under hood. Nothing was malfunctuoing, no warning lights. All fluids were good, no temp issues. Parked to to run inside to use rr, was paged and came out car is on fire”NHTSA complaint, 2019 Kia Sorento owner
“My rear backup camera stopped working this year it's either a black screen or blinking screen no video will play. When I first started the video was foggy like moisture was in the camera and now it shows nothing. Other Kia sorento's my same model year have had a recall for the backup camera but mine is not on the recall list for some reason.”NHTSA complaint, 2019 Kia Sorento owner
| Reported | Component | Summary |
|---|---|---|
| 19/09/2022 | Trailer Hitches | Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as orig |
| 15/09/2023 | Back Over Prevention: Sensing System: Camera | Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such |
On the federal record it scores 38/100: 419 owner complaints (59.86 per year on the road) and 2 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 151 of 454 categorised reports.
The 2019 Kia Sorento scored 38/100 on the federal record.