248 owner complaints filed with the United States safety regulator · top issue: Engine · verdict AVOID 37/100
“My wife and I were Driving when I tried to stop and the brakes failed. Within seconds the vehicle caught fire in the engine compartment. I had to slam the transmission into park cause the doors would not open. When my wife tried to escape out the passenger side the flames came into the cabin towards her. I then opened my door and then had to help my wife escape out the driver's side door. Within minutes the car was e”NHTSA complaint, 2018 Kia Sorento owner
“I have replaced my rotors and my brakes soon as I got the car I’ve had the car for a month now I was in a major accident. Someone walked in front of my car. My emergency brake system did not work my rotors and my brakes, have been scrubbing ever since I got the car. And I don’t know how to fix the situation. The brakes are still going out and sound very horrible. I can’t keep replacing them because I don’t think they”NHTSA complaint, 2018 Kia Sorento owner
“I had the car for just 2 years and it's giving me a lot of problems the car smells like gas it has a gas leak the breaks don't work and the electrical system don't work properly”NHTSA complaint, 2018 Kia Sorento owner
| Reported | Component | Summary |
|---|---|---|
| 21/09/2018 | Steering:Electric Power Assist System SAFETY | Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column t |
| 08/12/2017 | Air Bags:Side/Window SAFETY | Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag. |
| 19/09/2022 | Trailer Hitches | Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as orig |
On the federal record it scores 37/100: 248 owner complaints (31 per year on the road) and 3 recall campaigns, 2 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 102 of 247 categorised reports.
The 2018 Kia Sorento scored 37/100 on the federal record.