795 owner complaints filed with the United States safety regulator · top issue: Engine · verdict AVOID 30/100
“My high beams and low beams are starting to shut off randomly while driving. They are burning out weekly and having to be replaced. 1 of my tail lights is doing the same exact thing. I replace it. It works for a couple weeks and then goes out. When the headlights shut off my dash shows that i am trying to turn my headlights from auto to another setting, which is not the case. It has happened at night multiple times ”NHTSA complaint, 2017 Kia Sorento owner
“Fuel injectors become unseated randomly causing gas to be sprayed inside engine compartment. Issue can be seen upon request. This issue could cause a fire/explosion as fuel sprays out. The issue was repaired once by an Independent shop, then the issue reoccurred and has now reoccurred again. The issue fails randomly and fully with the symptom being the vehicle not wanting to start.”NHTSA complaint, 2017 Kia Sorento owner
“2017 Kia Sorento 2.4L GDI engine seized due to connecting rod bearing failure confirmed by P1326 diagnostic code multiple times. Vehicle entered limp mode limiting RPMs to 1800-2000 exactly as described in PI1802 campaign. Engine subsequently fully seized. Battery tested 98% healthy ruling out electrical cause. Vehicle towed to [XXX] Kia Avon Indiana. Kia Techline and Consumer Affairs denied PI1802 lifetime warranty ”NHTSA complaint, 2017 Kia Sorento owner
| Reported | Component | Summary |
|---|---|---|
| 19/12/2018 | Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings SAFETY | Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor |
| 21/09/2017 | Engine And Engine Cooling:Engine | Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines. The engine crankshaft may have been improperly heat treated and may fail. |
| 30/11/2016 | Trailer Hitches | Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The a |
| 19/09/2022 | Trailer Hitches | Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as orig |
On the federal record it scores 30/100: 795 owner complaints (88.33 per year on the road) and 4 recall campaigns, 1 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 381 of 836 categorised reports.
The 2017 Kia Sorento scored 30/100 on the federal record.