982 owner complaints filed with the United States safety regulator · top issue: Engine · verdict AVOID 13/100
“2015 KIA Sorento v6 engine failed and seized. VIN was not included in KIA extended warranty offered for this year and engine.”NHTSA complaint, 2014 Kia Sorento owner
“my 2014 Kia Sorento is having a paint issue and I know their is a class action law suite to get repaired. The only complaint I have is the white pearl paint is chipping off the front of the roof and on the left and right sides of the windshield . I would like to see if my car qualifies to get these areas repainted”NHTSA complaint, 2014 Kia Sorento owner
“The contact owns a 2014 Kia Sorento. The contact stated that after taking the vehicle to the dealer for an inoperable air conditioning system, the vehicle failed to start unless the hood was opened. The check engine and several other unknown warning lights were illuminated. The dealer was made aware of the failure but informed the contact that a diagnostic test was needed. The vehicle was not repaired. The manufactur”NHTSA complaint, 2014 Kia Sorento owner
| Reported | Component | Summary |
|---|---|---|
| 19/12/2018 | Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings SAFETY | Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor |
| 27/08/2020 | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module SAFETY | Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short. |
| 10/05/2021 | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module SAFETY | Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly |
| 31/03/2017 | Engine And Engine Cooling:Engine | Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engi |
| 13/08/2013 | Power Train:Axle Assembly:Axle Shaft | Kia Motors Corp. is recalling certain model year 2014 front wheel drive Sorento vehicles manufactured January 7, 2013, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right |
| 25/09/2023 | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module SAFETY | Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, |
On the federal record it scores 13/100: 982 owner complaints (81.83 per year on the road) and 6 recall campaigns, 4 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 385 of 1012 categorised reports.
The 2014 Kia Sorento scored 13/100 on the federal record.