876 owner complaints filed with the United States safety regulator · top issue: Engine · verdict AVOID 24/100
“I had taken the Kia Sorrento to a local shop to get an oil change, and Mavis tire had discovered that the rear suspension and rear subframe were severely corroded with rust and I was told that the car is unsafe to drive. I had noticed as well that my brakes would not normally stop when I go to press them as a bit of a kickback and the traction sensors and ABS sensors and emergency brake sensors would go off and on fo”NHTSA complaint, 2012 Kia Sorento owner
“The contact owned a 2012 Kia Sorento. The contact’s spouse stated that while driving at an undisclosed speed, the vehicle suddenly lost motive power with no warning lights illuminated. The contact's spouse noticed smoke coming from the front of the vehicle, prompting the contact’s spouse to pull over to the side of the roadway. Moments later, the front of the vehicle caught fire. The local fire department responded ”NHTSA complaint, 2012 Kia Sorento owner
“The clock spring needs fixed no features including the horn is working in my airbag light is staying on. Also I now have a loud knock in my motor I understand this should fall under the extended 15 yr 150k warranty; 2012 Kia vehicles (specifically the Sorento) with V6 engines are covered under major safety recalls for engine failure and fire risks. The primary issue involves metal debris from manufacturing that can ”NHTSA complaint, 2012 Kia Sorento owner
| Reported | Component | Summary |
|---|---|---|
| 19/12/2018 | Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings SAFETY | Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor |
| 02/12/2020 | Engine | Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving. |
| 31/03/2017 | Engine And Engine Cooling:Engine | Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engi |
| 06/10/2015 | Power Train:Automatic Transmission | Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever |
| 25/09/2023 | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module SAFETY | Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, |
On the federal record it scores 24/100: 876 owner complaints (62.57 per year on the road) and 5 recall campaigns, 2 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 461 of 918 categorised reports.
The 2012 Kia Sorento scored 24/100 on the federal record.